You will find the answers to security questions and system configuration requirements on our FAQ page. You can also view a demonstration of a screen-sharing session.
How It Works
| Step 1 |
Complete the fields and click the button to proceed.
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| Step 2 |
You are prompted to download a small virus-free plug-in which will connect you to a member of our support team.
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| Step 3 |
Your support representative will chat with you online to obtain the details of the problem.
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| Step 4 |
With your permission, your support representative can view your screen and share control of your mouse and keyboard.
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| Step 5 |
You are in full control of your computer at all times. You always have overriding control of your mouse and keyboard, and you can end the screen-sharing session at any time.
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